Ring groups for coverage
Ring the front desk and available staff so a booking call always gets answered.
Resources · Salons & spas
Phone systems for salons & spas
When every chair is full, the phone still needs to book the next client. Managed VoIP answers instantly, spreads calls across your team, and texts reminders that keep your calendar full — so a ringing phone never costs you an appointment.
The challenge
A full chair shouldn't mean a missed booking
Front desk staff can't always grab the phone mid-service, and callers who reach voicemail often just book somewhere else. No-shows and last-minute cancellations chip away at a fully booked day.
Salons and spas need calls answered and captured, plus an easy way to remind clients — without a phone system that gets in the way of service.
Common pain points
- Booking calls missed during service
- No-shows and late cancellations
- After-hours callers with nowhere to book
- Multiple locations sharing one busy line
How we solve it
Keep the calendar full
We design routing around your front desk and stylists, then configure and support it for you.
Text reminders
On SMS-capable plans, send appointment confirmations and reminders to cut no-shows.
Instant auto-attendant
Greet callers with hours, directions, and options the second they call.
Capture every request
Voicemail-to-email turns a missed or after-hours call into a booking you can follow up on.
Hold handling at peak
On queue-capable plans, keep callers informed instead of stranded when the desk is slammed.
Multi-location routing
Run more than one location? Route a central number to the right salon or give each its own line.
Recommended plans
Where most salons start
A starting point — we'll size endpoints and routing to your location.
Small business
BusinessLine Starter
$49.99/mo
1 endpoint, app-first — a lean fit for a single front desk.
Small business
BusinessLine Growth
$79.99/mo
3 endpoints with call routing and SMS-ready reminders for busy booking.
Small business · queues
BusinessLine Pro
$119.99/mo
6 endpoints with queues, SMS, and recording for larger or multi-station salons.
Questions
Salon & spa VoIP FAQs
How do we answer the phone when everyone is with a client?
Ring groups spread calls across the front desk and available staff, and voicemail-to-email captures anything unanswered so a booking request is never lost. An auto-attendant can also give hours and options instantly.
Can we send appointment reminders to cut no-shows?
On SMS-capable plans you can text appointment confirmations and reminders from the salon's number, which helps reduce no-shows and last-minute cancellations.
What happens to calls after we close?
After-hours callers hear a professional greeting with your hours and can leave a booking request that is emailed to you, so you can follow up first thing.
Keep your chairs full and your phone answered
We'll set up booking coverage and text reminders around your salon — and support it after go-live.