Instant auto-attendant
Greet callers with hours, directions, and options the moment they call — no ringing into the void.
Resources · Restaurants
Phone systems for restaurants
During service, the phone is competing with a full dining room — and every unanswered takeout or catering call is money out the door. Managed VoIP answers instantly, routes callers to the right place, and captures what your team can't pick up live.
The challenge
The phone rings hardest when you're busiest
Takeout orders, reservations, catering inquiries, and vendor calls all land in the middle of service, when staff are already stretched thin.
Restaurants need the phone answered instantly and routed cleanly, so a ringing line never costs an order or leaves a caller on hold forever.
Common pain points
- Takeout orders lost to a busy line
- Catering leads with no way to leave a message
- Staff pulled off the floor to answer basic questions
- Callers stuck on hold during the rush
How we solve it
Answer every caller, even at peak
We design routing around your service, then configure and support it for you.
Takeout, reservations & catering
Route each type of call to the right station or person so orders don't collide with reservations.
Ring groups & hold handling
Ring several phones so someone answers, and keep callers informed instead of stranded on hold.
Catering leads to email
Voicemail-to-email turns every missed catering or event inquiry into a follow-up you won't forget.
Text confirmations
On SMS-capable plans, confirm orders and reservations by text to cut repeat calls and no-shows.
Multi-location routing
Run more than one restaurant? Route a central number to the right location or give each its own line.
Recommended plans
Where most restaurants start
A starting point — we'll size endpoints and routing to your operation.
Small business
BusinessLine Starter
$49.99/mo
1 endpoint, app-first — a lean fit for a single counter or small dining room.
Small business
BusinessLine Growth
$79.99/mo
3 endpoints with call routing and SMS-ready workflows for busy service and takeout.
Small business · queues
BusinessLine Pro
$119.99/mo
6 endpoints with call queues, SMS, and recording for high-volume or multi-station phones.
Questions
Restaurant VoIP FAQs
How do we handle phones during the dinner rush?
An auto-attendant answers instantly with hours, directions, and options, and routes takeout, reservations, and catering to the right place. Ring groups make sure an available staff member picks up instead of every call hitting a busy line.
Can we confirm orders or reservations by text?
On SMS-capable plans you can text confirmations and updates from the restaurant's number, which cuts down on repeat calls and no-shows.
Can one system cover more than one location?
Yes. We can route a central number to the right location or give each restaurant its own line with shared handling, whichever fits how you operate.
Stop letting the phone cost you orders
We'll design takeout, reservation, and catering routing around your service — and support it after go-live.