Clear plans for how you actually operate
Managed VoIP for residential lines, small business teams, and commercial properties. Every plan includes guided setup, smart routing, and practical support — pick the tier that fits, and add endpoints as you grow.
Residential & HomeLine plans
Simple home and residential voice options for customers who need a reliable line, app support, forwarding, voicemail, or light routing.
Includes 1 endpoint · App or ATA supported
- Basic home voice service
- App or ATA support
- Simple setup
$79 setup fee
Includes 1 endpoint · Voicemail to email & forwarding
- Voicemail to email
- Call forwarding
- App support
$79 setup fee
Includes 1 endpoint · SMS & advanced routing
- SMS support
- Advanced routing
- Voicemail and forwarding
$99 setup fee
Small business & app-based plans
Built for small teams that need a professional phone presence without the cost or complexity of a traditional phone system.
Includes 2 endpoints · No physical phones
- Cloud PBX access
- Mobile and desktop app use
- App-only configuration
$130 setup fee
Includes 1 endpoint · Desk phone & app-first
- Business phone number
- App-first calling
- Basic routing
$149 setup fee
Includes 3 endpoints · Best for growing teams
- Up to 3 included endpoints
- Call routing
- SMS-ready workflows
$249 setup fee
Includes 6 endpoints · Queues, SMS & recording
- Call queues
- SMS capability
- Call recording
$349 setup fee
Commercial & OfficeConnect plans
Designed for offices, commercial properties, and operators that need multiple routing paths, team separation, and more structured call handling.
Includes 3 endpoints · Call routing
- Commercial call routing
- Team-based call flows
$299 setup fee
Includes 6 endpoints · Emergency routing
- Everything in Core
- Emergency routing
- Expanded endpoint capacity
$399 setup fee
Includes 10 endpoints · Custom configuration
- 10 included endpoints
- Advanced call design
- Custom routing options
$499 setup fee
Need more endpoints? Additional users, devices, and custom call flows can be added to any plan based on your operating requirements. Tell us what you need and we'll size it for you.
The practical middle
Cheap phone apps can be too limited. Enterprise platforms can be too heavy. We sit in the practical middle: managed, flexible, and built around your use case.
| Capability | Basic Phone App | Traditional Carrier | Enterprise UCaaS | Limited Lime Managed VoIP |
|---|---|---|---|---|
| Best fit | Solo users | Legacy offices | Larger IT-managed teams | Small business, residential & commercial operators |
| Call routing | Limited | Rigid or expensive | Advanced | Designed around your workflow |
| Setup help | Self-service | Carrier dependent | Implementation-heavy | Guided setup & practical support |
| Remote work | Basic | Often limited | Strong | App-first options available |
| Commercial routing | Weak | Possible but clunky | Possible but costly | Built for leasing, maintenance, office & emergency flows |
| Support model | Online help | Carrier queue | Vendor / IT team | Managed by Limited Lime |
Bottom line: a professional phone system without turning communications into an IT project.
Pricing & plan FAQs
What counts as an "endpoint"?
An endpoint is a device or app registration on your system — a mobile or desktop app, a supported desk phone, or an ATA (analog adapter). Each plan includes a set number of endpoints, and you can add more based on your operating requirements.
Is there a setup fee?
Yes. Each plan has a one-time setup fee that covers guided configuration of your system — from $79 on residential HomeLine plans up to $499 on OfficeConnect Enterprise. It reflects the managed setup and call-flow design we do for you before go-live.
Which plans include SMS?
Business texting is available on plans that include SMS capability — for example HomeLine Complete, BusinessLine Growth (SMS-ready), BusinessLine Pro, and the OfficeConnect tiers. Tell us how you want to use texting and we'll recommend the right plan.
Can I use my own phones, or do I need an app?
Both. Depending on the plan and use case you can use mobile apps, desktop apps, supported desk phones, or ATA options. App-only plans like Cloud PBX – App Only skip physical phones entirely.
Do you support emergency and commercial routing?
Yes. OfficeConnect Plus and Enterprise include emergency routing, and our commercial plans are built for separating leasing, maintenance, office, and administrative call flows so the right person gets the right call.
What if none of the plans fit exactly?
We design systems around how your operation actually works. If you need more endpoints, custom call flows, or a mix across locations, request a quote and we'll build the right configuration.
Ready to modernize your phone system?
Get a practical VoIP setup with flexibility, professional call handling, and support — without telecom complexity.