Answer from the field
Owners, PMs, and crews take calls on a mobile app from any job site — one business number everywhere.
Resources · Construction & trades
Phone systems for construction & contractors
Your team is spread across job sites while new-work and service calls come into the office. Managed VoIP keeps the field and the office on one number, routes calls to whoever can answer, and captures every bid so work doesn't slip away.
The challenge
The office is empty when the work is on-site
Owners and PMs are on job sites, crews are on the move, and the office phone rings with estimates, scheduling, and vendor calls that no one is sitting there to answer.
Contractors need calls that follow the team into the field, clean routing for new work versus service, and a reliable way to keep customers updated.
Common pain points
- Bid and estimate calls going to voicemail
- Crews reachable only on personal cells
- Scheduling handled by endless phone tag
- No coverage when the office is unstaffed
How we solve it
One number, office to job site
We design routing around how your company runs, then configure and support it for you.
Ring groups for coverage
Ring the office and available staff so a new-work call always reaches someone.
New work vs. service
Route estimates, scheduling, and service to the right person automatically.
Never lose a bid
Voicemail-to-email turns missed estimate calls into follow-ups you can win.
Text scheduling updates
On SMS-capable plans, text arrival windows and confirmations to cut phone tag.
Reuse existing gear
Have analog phones in the office or shop? An ATA can keep compatible hardware working.
Recommended plans
Where most contractors start
A starting point — we'll size endpoints and routing to your team.
Small business
BusinessLine Growth
$79.99/mo
3 endpoints with call routing and SMS-ready workflows for office and field.
Small business · recording
BusinessLine Pro
$119.99/mo
6 endpoints with queues, SMS, and recording for larger crews and dispatch.
Commercial
OfficeConnect Core
$99.99/mo
3 endpoints with commercial routing and team-based flows for a busy office.
Questions
Contractor VoIP FAQs
How do calls reach crews and PMs out in the field?
Field staff use mobile apps to make and take calls on the business number from any job site, and ring groups make sure a call reaches an available person instead of one desk in the office.
How do we stop losing bid and service calls?
An auto-attendant routes new-work and service calls to the right person, and voicemail-to-email captures anything unanswered so an estimate request is never lost.
Can we text customers about scheduling?
On SMS-capable plans you can text arrival windows, confirmations, and updates from the business number to cut down on phone tag.
Connect the office and the field on one number
We'll set up field-ready routing, bid capture, and customer texting around your company — and support it after go-live.